Questions and answers
The things people ask us most, answered in the words they ask them in. The policies below carry the detail.
The answers are being written
The questions people ask most will appear here. In the meantime the policies below carry the detail, and you can always ask us directly.
Where the detail lives
- Shipping and deliveryHow long an order takes to be prepared, and when it reaches you.
- Returns, cancellation and refundsHow to cancel, when a return can be requested, and how a refund is paid.
- What a reading is, and is notWhat our charts, horoscopes and products are offered as.
- Your detailsWhat we collect, why, and the choices you have.
If your question is not there, ask us directly. We answer in plain words, usually the same day.
Ask us your question